Shipping Policy

At Jacket Forge, we are committed to delivering your orders with the highest level of care and efficiency. Below is our detailed shipping policy to help you understand our shipping process:

Order Processing Time

We process all orders within 1-3 business days (Monday – Friday) (excluding weekends and public holidays). Once your order is processed, you will receive a confirmation email with the tracking details.

Please note that during peak seasons (e.g., holidays or sales events), order processing may take a bit longer. We appreciate your patience during these times.

Shipping Method

We offer Standard Shipping for all orders within the USA. Our standard shipping delivery takes approximately 5-8 business days (Monday – Friday) from the date your order is processed. Please note that processing time for orders is typically 1-3 business days (Monday – Friday) after you place your order.

Once your order has been processed, you will receive a shipping confirmation email with tracking information.

Order Cut-Off Time

Order Cut-Off Time: 05:00 PM (GMT-05:00) Eastern Standard Time (New York).

IMPORTANT NOTE: All delivery dates are estimates, and actual delivery times may vary depending on the destination and shipping method selected. Please note that delivery times may be delayed during peak periods or holidays.

Shipping Rates

We offer free shipping on orders above $50. Shipping rates are calculated using your order’s weight and dimensions, as well as your shipping address. You will be able to see the exact shipping cost at checkout before confirming your order.

We often run special promotions offering free shipping for qualifying orders. Keep an eye on our website for these offers!

Order Tracking

After your order has been shipped, we will send you a shipping confirmation email containing a tracking number. You can track the status of your shipment using the tracking number provided.

Address Accuracy

Please ensure that the shipping address entered at checkout is correct and complete. Jacket Forge is not responsible for any lost or delayed shipments due to incorrect or incomplete addresses. If you notice an error in your address after placing the order, please contact us immediately, and we will do our best to assist you.

Lost or Damaged Shipments

While we take every step to ensure your order arrives safely, sometimes items can be lost or damaged in transit. If your order arrives damaged or is lost during shipping, please reach out to our customer service team within 30 days of receiving the shipment. We will investigate the issue and offer a solution, whether it’s a replacement or a refund.

Changes to Shipping Policy

Jacket Forge reserves the right to modify or update this shipping policy at any time. We encourage you to review this page regularly for the most up-to-date information.

Frequently Asked Questions